You’re in good hands. You and your family have a place to turn to for trusted advice and information when you need it most. Rest assured—highly trained registered nurses are on-call 24/7 to answer your questions for non-urgent concerns. Nurses can offer self-care tips, direct you to the appropriate care for immediate attention or tell you how to ease common problems such as a sore shoulder. Whether your baby has a fever in the middle of the night, you think you have the flu or you need to discuss side effects of medications, call NurseLine.
Q. Who do I speak with when I call?
A. You will speak with Registered Nurses who will provide you with the best health information available. They use medical protocols developed by Healthwise, one of the most trusted sources of health information and have given reliable medical guidance to millions of Americans.
Q. What types of issues can I call about?
A. Nurses are available 24/7 to answer questions about symptoms, medications, health conditions and offer simple, self-care tips for non-urgent conditions.
Q. Can I call about family members?
A. Yes. NurseLine may be used by you, your spouse and your children.
"There are 180,233 Nurse Practitioners in the United States." Kaiser Family Foundation, 2011
"The nurse practitioner population will nearly double by 2025." American Public Health Association, 2012
"About 40% of all callers to our NurseLine™ provider were redirected from their initial inclination to go to the Emergency Room." Intellicare, 2010
"Tylenol is the drug most commonly prescribed during emergency department visits." CDC/National Center for Health Statistics, 2010